Refund & Exchange Policy
At Advertising Station, we value customer satisfaction and strive to provide exceptional marketing services. If you are not completely satisfied with your purchase, we are here to help.
Refund Policy:
- Eligibility for Refund:
- Requests for refunds must be submitted within 14 days of the purchase date.
- Refunds are only applicable if the service has not been initiated or if the project has not progressed beyond the initial consultation phase.
- Non-Refundable Services:
- Services that have been delivered, partially completed, or involve third-party resources are non-refundable.
- Any fees for custom campaigns, ads, or media content already created are also non-refundable.
- Refund Process:
- To request a refund, please contact our support team at info.advertisingstation@gmail.com .
- Once your request is received, we will review it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to the original method of payment.
Exchange Policy:
- Service Exchange:
- If you are not satisfied with a service, you may be eligible for an exchange to an alternative service of equal or lesser value within 30 days of purchase.
- Exchanges are subject to availability and approval by our team.
- Exchange Requests:
- To initiate an exchange, please contact us at info.advertisingstation@gmail.com with your order details and reason for the exchange.
- Once approved, we will coordinate with you to select a new service that better meets your needs.
Contact Us:
For any further questions or assistance regarding refunds and exchanges, please reach out to us at info.advertisingstation@gmail.com.